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Trust in Housing

Friday, December 18, 2020

Housing and Residential Life has taken serious measures to help residents feel safe on campus during these unprecedented times. Assistant Director of Residential Living Tanya Massey always stresses the importance of residents’ safety to her staff.


“Every year in training I tell my staff, ‘People trust us with their children, and we need to be worthy of that trust.’” Massey said. Massey will often spend more time talking with parents than residents. The pandemic has brought many new questions and concerns to the surface for parents and residents. As a volunteer for the COVID-19 Hotline, Massey spends time talking with both to help answer any pandemic related questions they may have.


Shannon Baughman, Associate Director of Operations, said the best way to beat the pandemic in 2021 is for students to keep wearing masks and social distancing. Residents also need to be willing and ready to isolate. “We provide many services and try to make it as easy as possible for residents,” Baughman said.


OSU Housing and Residentail Life understands the impact it has on residents and parents. Maintaining trust and safety has always been a top priority.

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