Contact

Reslife Computer Support: Limited availablity for Assistance by Appointment, Monday - Friday 10am-5pm (Closed on University Holidays)

110 Scott Hall (405)744-1384 rcccs@okstate.edu

Wi-Fi and Internet

There are two wireless networks available to Residents living on campus at OSU Stillwater (in locations where Wi-Fi is available):

EDUROAM
OSURESLIFE

Secure Wireless Option

EDUROAM is secured with WPA2-enterprise encryption. This encryption keeps your data MUCH safer when using a device on Wi-Fi than an open network does.

To connect to EDUROAM:

Simply choose it in your Wi-Fi setup screen and use your full @okstate.edu email address and OKEY password when it asks.
Accept/Trust the security certificate if it asks you to do so.
For most devices, this is all you need to do.
Some devices may ask you to choose other options as part of the connection process.
If your device asks for an EAP method, enter PEAP. Set Phase 2 Authentication to MSCHAPv2 (this option could be hidden in an "advanced" section).
If there is a section for CA Certificates, select "Use System Certificates" and then set the Domain to "ad.okstate.edu".
If your device does not have a "Use System Certificates" option, you can select "Do not Validate" instead (but be aware that this could leave you vulnerable to a man in the middle attack, so be sure you are connecting in a location where you expect to find the EDUROAM service).
If you see a field called "Anonymous Identity", just leave it blank. The rest of the options should be left in their default settings.

If your devices support WPA2-enterprise encryption (smartphones, laptops, and most tablets) we highly recommend you connect those devices to EDUROAM.

Ethernet

Residents can use an Ethernet cable to connect their devices by plugging into the numerous orange wall jacks scattered throughout the Residence Halls. The speed of wired connectivity is one gigabit per second (1 Gb/s). The hospitality Wireless Access Points located in some residential living areas also have Ethernet ports on the bottom. We recommend plugging devices (especially desktop computers, game consoles, and smart TVs) into ethernet whenever possible as the connection will be more stable and it will free up bandwidth for WiFi only devices.

Open Wireless Option

OSURESLIFE is a new network that does not require encryption. It is only available in the Residential Halls and Apartments (where Wi-Fi is available), it will not work across the rest of campus.

If you have a device you would like to connect to Wi-Fi that doesn't support WPA2-enterprise encryption but does support open networks, you can register to connect it to the OSURESLIFE network.

Please keep in mind that this network is unencrypted. You should approach this network with the same caution as you would an open Wi-Fi network in a coffee shop. You should never use a device on this network to connect to any website or service where your personal information could be at risk. When possible (such as with Smart TVs and Game Consoles) it is much safer and more reliable to simply plug these devices into the wired network with an ethernet cable.

Devices that do not support open networks or WPA2-enterprise (such as smart speakers, wifi lights, wifi security cameras, etc...) are currently not supported on the Wi-Fi networks at OSU

How to use Open Wireless

In order to connect a device to the OSURESLIFE Wi-Fi network, you must first register the device.
The registration website is only available from a device connected to the on-campus internet. So first you must connect a computer/smartphone/tablet to Eduroam or plug into an Ethernet port on campus. Then visit My Devices Portal
Log in with your OKEY account and follow the instructions provided on the website.
To add a new device you will need to know the Wireless Mac address of the device. Sometimes this Wireless Mac address can be found on a sticker on the device. Other times you must dig into the device settings to find it.
Often a google search for "device find wireless mac address" will get you straight to the instructions you need. eg. "Roku find wireless mac address" or "Samsung Smart TV find wireless mac address"
Once your device is registered, you can then connect it to OSURESLIFE (no username and password will be required since this is an open/unencrypted network). The list of registered devices will be periodically cleared (about twice a year), so you may need to register your device again at the start of each semester.

Having trouble connecting to the internet?

Here are some common troubleshooting tips:

Many devices, including new out-of-the-box devices, require a software update to successfully connect to OSURESLIFE wifi. If your device is unable to connect, or suddenly lost internet access, please check for a software update via Ethernet cable or personal hot spot.
"Pending" status on the My Devices Portal will go away after the first successful connection.
Connecting personal printers to OSURESLIFE wifi is not recommended at this time. We recommend connecting printers with a USB cable, bluetooth, or wifi Direct.
Check the Time and Date on your device before attempting to connect to WiFi. The connection will fail if the time/date is too far off from current.
OSUGuest is only used for Summer Conferences, it is not available to Residents.
OSURegistered is not available to Residents. If you registered a device on the My Devices Portal, you will connect it to OSUReslife.
If you still need assistance, please contact Reslife IT.