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Apartment Assistants

Each Family and Graduate Student Housing (FGSH) neighborhood has an apartment assistant (AA) who is responsible for providing services to help FGSH residents adjust to a new environment, enhance their academic experiences and encourage residents to take advantage of the cultural diversity at OSU.

Apartment assistants help residents with crisis management or housing issues within the FGSH community and enforce FGSH policies and procedures. They are responsible for handling a variety of concerns, such as helping residents negotiate with loud neighbors or giving simple directions to the grocery store. They also organize monthly neighborhood gatherings to help residents get to know their neighbors and build a sense of community.


Each assistant is a liaison between the FGSH, its residents and the Family Resource Center (FRC) administration.


Apartment Assistants (pdf)


Contact Your AA

Community Relations Office (CRO)

» Open weekdays from 8 a.m. and 5 p.m. The phone number is 405-744-1296

Located in the West Neighborhood (Building 84, Apartment 7), the Community Relations Office (CRO) is comprised of six apartment assistants (AA) and full-time staff.  


The CRO houses Family and Graduate Student Housing (FGSH) staff who assists residents with the following:

  • Helps residents understand and follow policies and procedures.
  • Assists with primary lessee changes, apartment transfers and lease extensions.
  • Assists residents in crisis management or housing issues within the FGSH community.
  • Oversees the FGSH Garden Plots. FGSH residents may lease 10-foot by 10-foot garden plots during the gardening season. Plots are on the north side of the Williams Apartments.
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