Locked-Out Policies

Visit Financial Responsibility for more about locked-out fees and passkey charges.

 

• If you are locked out of the building, call the resident assistant (RA) on call.
• If you are locked out of your room, go to the service desk for assistance. Desk Services will issue you a passkey to your room. After-hours, use the on-call number for your building.
• The Village A desk is open 24/7 if you have difficulty connecting with the on-call staff. 
• Be prepared to verify your identification.
• Staff are unable to assist unregistered guests who are locked out.
• Locked-out counts start over on June 1 every year for residents with year-round housing leases.