Locked-Out Policy

• Locked out of an undergraduate hall?

   If you are locked out of your room, go to the service desk for assistance. Desk Services will issue you a passkey to your room. Be prepared to verify your identification. For 24/7 assistance, go to Village FIT/Village A or call 405-744-3038. 

• Locked out of a Family and Graduate Student apartment?
  • As a resident, if you are locked out of your apartment, go to the Family Resource Center (FRC) and borrow a passkey. Identification is required.
  • Staff is unable to assist unregistered guests who are locked out.
  • Locked-out charges are added to the primary lessee’s bursar account.
  • Locked-out counts start over on June 1 every year. Excessive lockouts could lead to disciplinary action.
• Locked-Out Fees
  • 1st and 2nd locked outs: no charge plus passkey fees
  • 3rd and 4th times: $35 plus passkey fees
  • 5th time and so forth: $50 plus passkey fees
• Passkey Fees
  • There is no charge for the first hour you have a passkey. After one hour, there is a $15 charge.
  • If you keep a passkey for more than 24 hours, there is a charge to replace all locks to the room/suite/apartment
  • If you need a passkey longer than one hour due to extenuating circumstances, contact the desk manager for approval.